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April 2024 - Present (2 years 6 months)April 2024 - Sekarang (2 tahun 6 bulan)

IT System and Data SpecialistIT System and Data Specialist

Indomaret GroupIndomaret Group

SurabayaSurabaya

Developing operational systems, building SQL-based reporting, automating monitoring, and supporting business-critical retail IT operations.Mengembangkan sistem operasional, membangun laporan berbasis SQL, mengotomatisasi monitoring, dan mendukung operasional IT ritel yang kritis bagi bisnis.

Job descriptionJobdesk

I work across operational system development, SQL-based reporting, database operations, technical troubleshooting, and IT readiness for retail operations.Saya menangani pengembangan sistem operasional, laporan berbasis SQL, operasional database, troubleshooting teknis, dan kesiapan IT untuk operasional ritel.

The role translates operational requirements into structured data, reliable applications, and practical automation through workflow analysis, database design, application development, testing, and implementation.Peran ini menerjemahkan kebutuhan operasional menjadi data terstruktur, aplikasi yang andal, dan otomatisasi praktis melalui analisis workflow, desain database, pengembangan aplikasi, pengujian, serta implementasi.

ResponsibilitiesTugas dan tanggung jawab

The main areas I owned or supported in this role.Area utama yang menjadi tanggung jawab atau saya dukung dalam peran ini.

Operational systemsSistem operasional

Develop and maintain web-based operational systems used by business teams to streamline workflows, centralize information, and reduce manual processes.Mengembangkan dan memelihara sistem operasional berbasis web yang digunakan tim bisnis untuk menyederhanakan workflow, memusatkan informasi, dan mengurangi proses manual.

SQL reporting and dataLaporan SQL dan data

Build SQL-based reporting and data solutions using Oracle Database and PostgreSQL to support operational monitoring and business requirements.Membangun laporan dan solusi data berbasis SQL menggunakan Oracle Database dan PostgreSQL untuk mendukung monitoring operasional serta kebutuhan bisnis.

Automated monitoringMonitoring otomatis

Built an automated sales and inventory monitoring solution integrated with WhatsApp, enabling operational reports and alerts to be delivered 24/7 without manual monitoring.Membangun solusi monitoring sales dan inventaris otomatis yang terintegrasi dengan WhatsApp, sehingga laporan serta alert operasional dapat dikirim 24/7 tanpa monitoring manual.

New branch IT readinessKesiapan IT cabang baru

Supported end-to-end IT readiness for a new retail branch, including network, POS, hardware, and database validation, contributing to zero operational downtime during opening day.Mendukung kesiapan IT end-to-end untuk cabang ritel baru, termasuk validasi jaringan, POS, hardware, dan database, serta berkontribusi pada zero operational downtime saat hari pembukaan.

Operational troubleshootingTroubleshooting operasional

Have diagnosed and handled 50+ operational IT issues across applications, databases, networks, hardware, and supporting infrastructure.Telah mendiagnosis dan menangani lebih dari 50 kendala IT operasional pada aplikasi, database, jaringan, hardware, serta infrastruktur pendukung.

Requirements to implementationKebutuhan hingga implementasi

Translate operational requirements into practical technical solutions through workflow analysis, database design, application development, testing, and implementation.Menerjemahkan kebutuhan operasional menjadi solusi teknis praktis melalui analisis workflow, desain database, pengembangan aplikasi, pengujian, dan implementasi.

Tools and technical areasTools dan area teknis

SQLOracle DatabasePostgreSQLMySQLLaravelJavaScript / TypeScriptWindows ServerNetworkingVMwarePOS

Related case studiesStudi kasus terkait

Selected work that shows these responsibilities in practice.Pekerjaan terpilih yang menunjukkan tanggung jawab tersebut dalam praktik.

Web and mobile operationsOperasional web dan mobile

Surveyor Visit Monitoring SystemSistem Monitoring Kunjungan Surveyor

A production platform used by 10+ field surveyors and supervisors to assign, record, review, map, and report member visits across mobile and web.Platform production yang digunakan 10+ surveyor lapangan dan supervisor untuk penugasan, pencatatan, review, pemetaan, serta pelaporan kunjungan member melalui mobile dan web.

Read case studyBaca studi kasus
System developmentPengembangan sistem

Retail Back-Office Operations PlatformPlatform Operasional Back-Office Ritel

A retail back-office platform that centralizes sales reporting, inventory workflows, store monitoring, and operational menus.Platform back-office ritel yang memusatkan laporan penjualan, workflow inventaris, monitoring toko, dan menu operasional.

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Workflow systemSistem workflow

Internal Request & Approval Management SystemSistem Manajemen Permintaan & Persetujuan Internal

A Laravel-based system that centralizes cross-department inventory requests, item-level review, fulfillment, warehouse stock, and receipt documents.Sistem berbasis Laravel yang memusatkan permintaan inventaris lintas divisi, review per barang, realisasi, stok gudang, dan dokumen tanda terima.

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Reporting automationOtomatisasi laporan

WhatsApp Sales Monitoring BotBot Monitoring Sales WhatsApp

Scheduled sales and margin reports for 9 divisions that replaced a repetitive 10-minute manual step and reached staff on WhatsApp.Laporan sales dan margin terjadwal untuk 9 divisi yang menggantikan proses manual berulang selama 10 menit dan dikirim melalui WhatsApp.

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Retail operationsOperasional ritel

Grand Opening, Gorontalo BranchGrand Opening Cabang Gorontalo

Three months of IT readiness for 50 POS devices, supporting a branch launch for roughly 300 staff with zero downtime.Tiga bulan persiapan IT untuk 50 perangkat POS, mendukung pembukaan cabang bagi sekitar 300 staf tanpa downtime.

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Interested in working together?Tertarik untuk bekerja bersama?

Download my CV or contact me to discuss the role, responsibilities, and working arrangement.Unduh CV saya atau hubungi saya untuk membahas posisi, tanggung jawab, dan pengaturan kerja.